Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud

The Giva Difference

  • Deploy in days, train in 1 hour
  • Robust, fast & painless reporting for higher quality decision-making
  • Highly customizable without programming or consultants
Learn More
Founded in 1999, Giva provides a suite of HIPAA-compliant IT Service Desk and Customer Service/Call Center applications architected for the cloud
American Musieum of Natural History
Radiology Partners
San Jacinto College
Century 21
Sante Community Physicians
Schulte Roth & Zabel
MedCentris
Springstone
Catholic Charities Broome County
Convergint
Seasons Retirement Communities
OpenSky

Client Success

Our Service Management Suite

IT Help Desk
Customer Service
Service Desk
IT Change Management
Knowledge Management
Asset Management

The Giva Difference

The Giva Difference: Fast Deployment
Fast Deployment
Deploy in days, train in 1 hour
The Giva Difference: Powerful Reporting
Powerful Reporting
Robust, fast & painless reporting for higher quality decision-making
The Giva Difference: Highly Customizable
Highly Customizable
Highly customizable without programming or consultants

Blog

Apr 16, 2021 - 3 Steps to Reduce Technology Complexity for the Healthcare Caregiver
Is your healthcare model using multiple devices or complex applications to manage patient information? This can cause many complications and consume much precious time that could otherwise go towards providing the best possible care for people in need. Read more
Apr 14, 2021 - 3 Reasons to Use SaaS in Your Business-to-Customer (B2C) Call Center
Companies are increasingly embracing Software as a Service (SaaS), which, although originally designed for internal use by companies and departments, has quickly become an attractive option for B2C companies looking to provide their customer access to software from the cloud. Read more
Apr 7, 2021 - 3 Critical Times You Should Start IT Change Management Processes for Cost-Effective ITSM
It is great to have IT change management systems and standards in place to support any changes your organization needs to implement. Read more