BMC® Remedyforce™ Alternatives & Replacements
BMC Remedyforce Reviews & Ratings vs. Giva
"Giva is a pleasure to use, it is highly functional, we were up and running fast and the technical support is outstanding. We are very pleased with our choice of Giva."
When compared with Salesforce.com® Service Cloud, the Giva Service Management Suite resulted in a:
- 30% increase in productivity by using Giva dashboards and reports
- Eliminated 24 hours/month of work to prepare reports
- 50% decrease in time required to open cases
- 50% easier to navigate and search Giva
- 100% faster application responsive/speed
- 85% easier to get up and running on Giva
- 50% less time to maintain Giva on an ongoing basis
- 80% decrease in time to generate and approve knowledge articles
- 75% reduction in time to add new company/contact
