Same Exceptional Features at All Price Levels!

Choose the edition that's right for your company

Both Editions Include:

  • Modules: Ticketing, Knowledgebase, Reporting, Self-Service Portal, Customer Satisfaction Surveys / Success Center, Asset Management & Change Management
  • iOS & Android mobile HTML applications
  • HIPAA compliance & Giva will sign your BAA
  • Custom Reports: The ability to create, save, and share reports
  • Homepage dashboards
  • Integration and workflow rules
  • Custom Ticket forms
  • Active Directory integration
  • REST API for integration with any external database
  • Redirect Service End point API for building integrations with 3rd-party apps such as telephony to trigger a ticket in Giva
  • Custom domain with your company name
  • Time Tracking
  • Include your company logo for branding
  • Daily incremental backup with full end-of-week backup and virus protection
  • Download your data backup anytime
  • 24/7 USA-based technical support
  • New product releases every 3 weeks using Agile software development
  • Minimum of 5 licenses required for both Editions
$49/Per Agent/Month*
  • Up to 18 agents
  • Up to 1500 end users or customers
  • Unlimited storage
  • 3 service desks**
  • 3 email inboxes for converting emails into tickets
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* Billed Annually
$69/Per Agent/Month*
  • No maximum number of agents
  • Unlimited end users or customers
  • Unlimited storage
  • Unlimited service desks**
  • Unlimited email inboxes for converting emails into tickets
Start Free Trial
* Billed Annually
** What is a Service Desk?
Service Desks are unique and independent instances of Giva which can be configured for any department such as Information Technology, Customer Service, Facilities, Marketing, Research, etc. Use multiple Service Desks for privacy, security or when you want to isolate information from different departments or organizations that perform very different functions.