ITIL® IT Asset Management (ITAM) in the Cloud

Giva's IT asset management software tool, along with our full suite of cloud IT Help Desk and IT Service Management support tools, have consistently earned a 4.9 rating (out of 5) from customer reviews.

Find out why Giva's customers love our IT asset management which is integrated with our other web-based solutions. Speak to us for a no-pressure discovery call, or sign up for a free 30-day trial and get your own hands-on experience.

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Why Giva for ITIL® Asset Management?

Together, Giva AssetManager™ and Giva SoftwareManager™ work as a complement to all other Giva cloud applications to help you manage your IT assets and provide excellent service to your users and maintain compliance.

Giva AssetManager™ and Giva SoftwareManager™ are software solutions that help you track hardware and software history, license status, and ownership, providing complete IT asset management. With a single Configuration Management Database (CMDB), they are an intelligent data repository for all hardware and software assets and allow you to track and view the interrelationships between incidents, problems, and these assets.

Your team can be up and running in days, and training only takes hours on our intuitive and friendly interface. Giva provides video tutorials, self-paced tours, quick start guides & FAQs.

Internet connections make everything vulnerable to cyberattacks, data breaches, malware, etc. We use strong encryption and HIPAA-compliant hardened and secure infrastructure to protect your PHI and other private data. Giva also has a SSAE 18 SCO II Type 2 certification, and we support native Multi-factor Authentication (MFA).

Web hosted asset management programs eliminate the need for software downloads, installations, and hardware configurations. 100% cloud based; only a standard web browser is required.

Your team can be up and running in days, and training only takes hours on our intuitive and friendly interface. Giva provides video tutorials, self-paced tours, quick start guides & FAQs.

Web hosted asset management programs eliminate the need for software downloads, installations, and hardware configurations. 100% cloud based; only a standard web browser is required.

IT Asset Management Workflow Snapshots

Assets by Profile Fields Filters

Most Frequently Repaired Assets Report

Asset Repair Frequency Report

Assets by Customer Report

Asset Loaner List Report

Assets by Acquisition Method Report

Giva's ITIL Asset Management is HIPAA Compliant

HIPAA sets strict standards for organizations storing protected health information (PHI). We've taken these standards and applied them to everything we do at Giva. Our cloud-based solutions are all HIPAA compliant, so our customers — healthcare and others — are confident that their information is protected to the highest degree.

Giva makes HIPAA compliance very easy for our customers because Giva's data center and infrastructure meet the very strict HIPAA compliance regulations. Giva uses HIPAA-compliant data encryption to ensure that all PHI data in hospital and healthcare electronic health and medical records is secure.

Giva's HIPAA-compliant security approach uses a comprehensive, multi-tiered security strategy to protect PHI in electronic health and medical records combined with a multi-tenant infrastructure to manage costs for our customers. A security-first approach means that a regular assessment of application vulnerabilities is a key part of providing the highest levels of data security for PHI from electronic health and medical records. Proper log management is utilized for anomaly detection and forensic analysis.

Giva Is ITIL Aligned

ITIL-aligned Giva AssetManager™ and Giva SoftwareManager™ help you track hardware and software history, license status, and ownership, providing complete IT asset management. It's well integrated with Giva's IT Service Management (ITSM) and IT help desk software.

Giva's ITIL-aligned tools help focus your processes of maintaining details hardware and software assets and any devices in accordance with best practices. Standard asset templates and custom assets allow for any type of asset and the capability to link them to any ITIL service request, incident or problem type.

Giva's ITIL-aligned ITSM asset management software tracks change to every key field of hardware and software assets and the interrelationships. There is a full history of all the changes and services completed on each asset.

Features of Giva's ITIL-aligned IT Asset Management Software

Standard templates help you get started, then customize to meet your organization's unique requirements.
Up-to-date, centralized configuration management database (CMDB) serves as a repository to manage and track all IT assets and configurations in your organization.
Track all interrelationships between assets and service requests, incidents, and problems.
Change history automatically tracks software and hardware additions and removals.
Software license compliance reports track the number of licenses installed and available.
Quick views display all assets assigned to an employee, department, and organization.
Reassign and loan assets to employees, while maintaining change histories.
Use customizable reports to strategically manage company assets for a high ROI.
We've seamlessly integrated helpdesk and inventory software, with Giva IT Service Management, IT Help Desk, and IT Standalone Change Enablement/Management software.
Giva is ITIL aligned.

Benefits of Giva's ITIL Asset Management Solution

Giva's ITIL-aligned asset manager goes beyond simple hardware asset manager software and computer asset inventory management. It incorporates your software and hardware assets into your helpdesk and service desk platforms so you can intelligently manage the return on these valuable assets.

Increase first call resolution by faster diagnosis of hardware and software problems.
Reduce average call length by using a single CMDB to track all asset lifecycle events.
Enhance customer satisfaction by speeding problem resolution.
Improve purchasing decisions and corporate asset acquisition policy from data analysis reports on problem hardware and software.
Reduce costs by closely monitoring software licenses for re-use.
Decrease risk of costly software license compliance audits by closely monitoring software license usage.
Protect company assets by documenting assets assigned and loaned to employees.
Increase efficiency and lower cost of corporate upgrades by providing easy-to-use hardware and software reports.
Speed business decisions by delivering accurate, real-time reports.
Minimize resources required to manage leased assets and more effectively plan for transitions.
Helps ensure Sarbanes-Oxley compliance and reduces business risk by providing complete audit trails.

Maximize the ROI of Assets

Faster diagnosis of hardware and software problems
Data to make strategic purchasing decisions
Project management capability to scope and plan corporate upgrades
Ability to manage leased assets more effectively and plan for transitions
Powerful tools for data mining of asset information
Helps streamline physical inventory
Helps eliminate unnecessary work
Protect company assets with owner, assignee and loaner reports

Ensure Software License Compliance

Reduce costs by efficiently managing your software assets
Avoid costly license compliance audits
Plan corporate upgrades
Data mining of software information
Streamline physical audits