BMC Remedy Upgrades, Maintenance & Consulting

BMC Remedy Cost ReliefSave money with Giva SaaS

Eliminate Remedy upgrades & software maintenance with Giva SaaS 

Is the very high cost of BMC Remedy Action Request System (ARS) consulting, upgrades and software maintenance not in your IT budget?

BMC Remedy customers face a resource-intensive complex re-implementation to upgrade to version 7.x. Remedy 7 is a code "rewrite" and requires a complete re-implementation and customization. 

With Giva, Remedy customers on average experienced a:

  • 45% decrease in annual maintenance cost (Giva annual subscription cost was 45% less than Remedy annual maintenance)
  • 90% decrease in implementation time and cost
  • Eliminated all servers, software and upgrade costs
  • Decreased headcount required to maintain service desk application

Get a quote from your BMC Remedy consultant and then contact Giva.

Giva will prepare a Total Cost of Ownership (TCO) Analysis and a Return-On-Investment Analysis (ROI) detailing how much money and headcount your company will save over the next 3 years.

See the following link for details and watch the 2 minute video on Giva's new Dashboard.

Client Success

  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms