Learn more about customer service best practices from this consumer electronics industry innovator.
iZ3D Inc. is a leading innovator of 3D stereoscopic viewing display solutions. In addition, the company enables 3D content creation, and promotes the accelerated proliferation of 3D for entertainment and professional applications.
The Giva Service Management Suite™, including Giva eCustomerService™ and Giva eKnowledgeManager™, was deployed in June 2007 to address the company's customer service and knowledge management software needs.
Giva eCustomerService, a web-based customer service solution, provided:
See https://www.givainc.com/case-study/index.htm to read more and download the case study