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Dashboards
A dashboard is an extraordinary tool, one that provides a single,
easy-to-understand view of critical business and operational data. But going
far beyond data, a dashboard helps managers focus on the things that matter,
giving them the information they need to effectively monitor their company's
performance - and take action.
Do you know how your organization is performing right now?
Can your managers and employees link their day-to-day work and job
performance to your company's key objectives?
Dashboards make these things possible. And today's advanced
dashboard-building tools make it easy to deliver dashboards across your
enterprise. The benefits are extraordinary:
* Dashboards highlight business metrics that are critical to your
organization's strategy. Improved visibility helps managers focus on key
initiatives. And better insight into business information makes it possible
to make smarter decisions and, ultimately, improve organizational
performance.
* Dashboards give you the ability to closely monitor key performance
indicators (KPIs). Critical business data is presented in easy-to-understand
speedometers, dynamic graphs and tables. Stoplights and alerts tell you when
performance is above, on or below target. And because information is
presented against time (instead of a snapshot), trends are more visible.
* Dashboards are the key to performance management. No matter what
performance management methodology your company uses, a dashboard can be
built to support it. Strategy-focused dashboards can be deployed throughout
the organization, improving performance by putting powerful analytic
functionality in the hands of business users.
See IT help desk & customer service dashboards: