Standalone ITIL Change Management Software for IT Change Control Process

Cloud vendor, Giva®, announced a significant new release of standalone ITIL change management software for the IT change control process. This is for Sarbanes-Oxley Act (SOX) and Health Insurance Portability and Accountability Act of 1996 (HIPAA) compliance for IT service management.

With all of the demands imposed by SOX compliance and other industry specific compliance policies such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA), there is a very high demand for IT change management software in the cloud. Giva is the only vendor that provides standalone cloud IT change management control software. Many vendors provide IT change management software, but they are highly integrated with IT service desk incident and problem management modules. The problem is that many organizations already have such systems in place and only need the functionality of IT change management. Also, these integrated systems are expensive, difficult to customize and very complex to use.

 

Click on ITIL Change Management Software for IT Change Control

Client Success

  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms