Simple Pricing for All Giva Products
Professional
$69/Per Agent/Month License Cost
(USD, billed annually)
- Up to 18 agents
- Up to 1500 end users or customers
- 3 service desks*
- 3 email inboxes for converting emails into service requests
Enterprise
$89/Per Agent/Month License Cost
(USD, billed annually)
- No maximum number of agents
- Unlimited end users or customers
- Unlimited service desks*
- Unlimited email inboxes for converting emails into service requests
Plus
- Concurrent & Floating License Tokens available to reduce cost for less active agents and senior personnel.
For more information, see:
- Customer Success Manager
* What is a Service Desk?
Service Desks are unique and independent instances of Giva which can be configured for any department such as Information Technology, Customer Service, Facilities, Marketing, Research, etc. Use multiple Service Desks for privacy, security or when you want to isolate information from different departments or organizations that perform very different functions.
All Plans Provide:
Unlimited Everything — AI Copilot, Storage & Expert Support
- Unlimited storage
- Unlimited usage of AI Copilot
- Unlimited routine technical support
- Unlimited set-up assistance with product experts
- Minimum of 5 licenses required
Enterprise-Grade Security & Compliance Built In
- Advanced data center security for healthcare, banking, legal, & governments or any nonregulated industry
- HIPAA & HITECH compliance
- Giva will sign your Business Associates Agreement (BAA) to ensure full compliance in your state(s)
- SSAE 18 SCO 2 Type 2, GDPR (EU), PIPEDA (Canada) & SOX compliance
- Cyber Liability insurance policy
