Is Your HIPAA Compliant Cloud Call Center Keeping Up?

Is Your HIPAA Compliant Cloud Call Center Keeping Up

Photo Attribution: Reenya/

Attention state and local healthcare agencies and hospitals:

Do you have a HIPAA compliant cloud call center that can scale with your high volumes?

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Giva is Ready to Serve You Through COVID-19

Let us first start by quoting some famous people: "This too shall pass".

Recently, we have seen a significant rise in confirmed cases of the Coronavirus, or COVID-19, across our country. At Giva, we take this situation very seriously and wanted to take a moment to address the actions being taken to protect our people and infrastructure to make sure that Giva can continue to provide services to you, our valued and loyal customers.

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How Will the End of Support for Windows 7 Affect Cybersecurity in the Healthcare Sector?

Affect of Windows 7 End of Support on Healthcare Cybersecurity

Photo Attribution: Adriano Castelli/

Windows 7 was released to manufacturing on July 22nd, 2009 and became officially available for widespread install on October 22nd of the same year. The release was intended to be an incremental upgrade to previous Microsoft Windows systems thanks to a redesigned taskbar that allowed an application to be "pinned", as well as new window management features. Although Microsoft ended mainstream support for Windows 7 in January 2015, they maintained extended support, which came to an end as of January 14th, 2020.

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New York's SHIELD Data Privacy Law - Does it Apply to You?

New York's SHIELD Data Privacy Law

Photo Attribution: Siberian Art/

On January 1, 2020, the New York SHIELD Act (Stop Hacks and Electronic Data Security Act), one of the harshest cybersecurity laws in the United States,went into effect. The purpose of this law is to further protect the private information of consumers beyond the scope of existing national laws and regulations.

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The Correlation Between Global Health Pandemics and Cybersecurity

The Correlation Between Global Health Pandemics and Cybersecurity

Photo Attribution: Corona Borealis Studio/

As the world holds its breath in the wake of COVID-19, health officials, in particular, are bracing themselves for several potential scenarios.

Health officials are tasked with finding the fastest and easiest method to limit the spread of the disease, while also keeping an eye on potential cyber threats.

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Medical Cloud Computing: Top 5 Trends to Watch in 2020

Medical Cloud Computing Top 5 Trends to Watch in 2020

Photo Attribution: Solveig Been/

The term "cloud computing" dates back to 1996 when it was used inside the Houston-based office of Compaq Computer. According to the MIT Technology Review, it was here that a small group of tech executives were planning the future of the Internet business and calling it "cloud computing". From buzzword to industry standard, cloud-computing has gone on to encompass the on-demand delivery of computer power, database, storage and applications over the Internet.

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Healthcare Security Trends in 2020: Is Your Organization Ready?

Healthcare Security Trends in 2020 Is Your Organization Ready

Photo Attribution: Sazhnieva Oksana/

While the sun has set completely on 2019, it is important to reflect on the changes that healthcare security has experienced over the last year. The dynamic nature of data security causes much to change in very little time and paves the way for new trends in the sector. The following are four expected trends in healthcare security in the year 2020. Is your organization ready?

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Healthcare Security Events Happening in the U.S. in 2020

Healthcare Security Events Happening in the US in 2020

Photo Attribution: eamesBot/

Cyber security is a growing concern for healthcare entities in the US. The fear of threats has encouraged healthcare providers to connect and collaborate to protect themselves and the data of their patients from attackers. The following healthcare security events are some great opportunities for collaboration on the issue:

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LifeLabs Data Breach Potentially Affects 15 Million Canadians

LifeLabs Data Breach Potentially Affects 15 Million Canadians

Photo Attribution: hafakot/

LifeLabs, a Canadian owned and operated company, performs over 112 million laboratory tests to help diagnose, treat, monitor and prevent disease for Canadian patients across the country every year.

On Tuesday, December 18th, 2019, LifeLabs announced a data breach that could affect up to 15 million previous, current and future clients.

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How Does HIPAA Differ from PIPEDA?

How Does HIPAA Differ from PIPEDA

The Personal Information Protection and Electronic Document Act (PIPEDA) is Canada's federal law on patient privacy (Canada equivalent of HIPAA). It is comparable to the Health Insurance Portability and Accountability Act (HIPAA) in the United States, however, there are a few key differences to be aware of.

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