Giva Blog Categories : Technology

Healthcare & Cryptocurrency: How Do They Work Together?

Cryptocurrency and Healthcare

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Mentioning cryptocurrency and healthcare in the same sentence might make some scratch their heads. They seem like two completely different entities without any relation to one another. However, there is a correlation between the two, as cryptocurrency, like bitcoin, can be used to make purchases or entice service within the healthcare industry. Like blockchain, cryptocurrency is not managed by a central authority, making its ease of use one of its most attractive benefits. 

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What is Conversational AI & How It's Changing the Customer Support Game

Conversational AI

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Conversational AI definition

We can define Conversational AI as a program built by using artificial intelligence to replace a human-like conversation with a machine so that the program can help a human end-user in resolving queries and perform various functions. Customer service AI has proved convenient, consistent, and available to assist a human in all walks of life.

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A Guide to Four Major Cloud Innovations: What is Mobile, Green, Edge & Distributed Computing

Cloud Computing Technology Innovations

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At the forefront, most people understand cloud computing as delivering services, such as servers & storage without owning their own physical infrastructure. Its qualities include being secure, reliable, on-demand, and on the go. It is used in sectors across the board, including government, healthcare, and education. Cloud technology is forward-thinking, and it is the way of the future. Still not convinced? Data sourced by Hosting Tribunal says that this popular technology is only going to keep growing. They state that public cloud infrastructure will grow by 35% in 2021 and by 2025, the amount of data stored in cloud data centers will be over 100 zettabytes. Yes, you read that correctly, that's 100,000,000,000,000,000,000,000 bytes!

As technology develops more generally, so does the cloud. Over the last few years, innovations in cloud computing have introduced us to mobile, edge, green, and distributed cloud computing. What makes them different from a standard cloud setup? Which one is ideal for your organization? We understand you have many questions, and with so many options, it is easy to be overwhelmed. We want to help to make the difference between these cloud computing innovations more clear.

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Blockchain Medical Records: Taking EHR/EMR Technology & Security to the Next Level

Blockchain in Medical Records EMR/EHR

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Blockchain provides healthcare organizations and their patients with an alternative method for storing, viewing, and sharing electronic medical or health records (EMR/EHR). Blockchain is a secure digital ledger that is decentralized and usually doesn't have a singular authority. It allows a community, in this case, healthcare providers and patients, to record transactions onto a shared ledger. Each record is known as a transaction, and once a transaction is published, it cannot be changed. 

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What is Blockchain Technology in Healthcare: Uses, Benefits, Risks & the Future

Blockchain in Healthcare

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Blockchain technology is changing the way information is stored, shared and viewed. What is Blockchain in healthcare? As described in a Deloitte report, it is a, "shared, immutable record of peer-to-peer transactions built from linked transaction blocks and stored in a digital ledger. Blockchain relies on established cryptographic techniques to allow each participant in a network to interact (e.g. store, exchange, and view information), without preexisting trust between the parties. In a blockchain system, there is no central authority; instead, transaction records are stored and distributed across all network participants."

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Automated Information Systems (AIS) - All You Need to Know

Automated Information Systems (AIS)

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What is an Automated Information System (AIS)?

You may not know a lot about AIS, but it can help your business. Automated Information Systems (AIS) are computer-based collections of data and software that use the input of various resources to automate the management of operations and information, creating useful output that can help a company make strategic decisions. AIS is a compilation of hardware, software, or both to automate communication, documentation, reporting, processing, and storing information, and typically has a front-end interface where a user interacts with the system, a back-end database or a similar mechanism for storing items such as management reports, real-time transaction processing feeds from other systems, and middleware logic used to tie it all together.

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What is EUC? Everything You Need to Know About End-User Computing Made Simple

End User Computing

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With the rise of mobile commerce, companies need to constantly accommodate customer demands to ensure their business is keeping up with technological advancements. It is not enough to have a website to sell services and products. In fact, it is expected that by the end of 2021, mobile commerce sales will reach $3.56 trillion. This has multiplied 3.5 times since 2016. In a study completed by Dynamic Yield, three out of four consumers answered that they prefer using their mobile to make purchases to save time. As a business, you must ensure you are able to reduce the barrier to purchase for your customers. Customer-facing applications have become a norm in EUC, which stands for "End-User Computing".

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Information Technology (IT) Industry Analysis & Overview

Information Technology Industsry Analysis Overview

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Today, you would be hard-pressed to find an industry that does not rely on technology, whether directly or indirectly. From healthcare to retail and everything in-between technology is used to gather, share, monitor, and create.

Though similar technologies appear across different industries, they often serve alternative purposes. Similarly, however, technology is designed to streamline day-to-day processes. Although, some may argue that it has complicated things further!

Are you interested about the role of IT across industries? Get ready for 'IT education' as we explore various components of tech uptake across the information technology sector.

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Benefits, Risks & Future of Using Chatbot Technology in Customer Support, Plus Top Support Bots

Customer Support Chatbot

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To help simplify the interactions between a customer and a company, a helpful tool has increasingly grown in use in the market. It aids in answering repeated queries of customers among other functions, and is called a "support chatbot", or "automated chatbot" or "customer service bot".

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What is IT as a Service (ITaaS): Evaluating the Benefits and Risks, and Top IT Service Companies

ITaaS IT as a Service

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Organizations of all sizes have traditionally had in-house IT staff, or at least an employee or two, who could figure out tech-related issues when they arise. Duties of in-house IT staff also include procuring new technology and maintaining existing infrastructure. In recent times, there has been a shift away from this traditional approach thanks to the onset of cloud technology, which has fundamentally changed IT. Organizations who have adopted this technology now find that in-house IT has become redundant, or at least less significant since most or all data management is occurring offsite via external cloud vendors. Organizations may elect to keep in-house IT teams to support business partners in tech and rectify small-scale issues among employees; however, IT as a service is becoming a more popular solution for modern organizations.

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