What Is Edge Computing?

Edge Computing Technology

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Edge computing technology is a decentralized approach that minimizes latency, strengthens security, simplifies scaling and more. How does it work, and how does it compare to cloud computing? Everyone should know a few key traits of edge tech and its main applications today.

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Artificial Intelligence (AI) and Its Threats to HIPAA Compliance

AI HIPAA Compliance

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In today's rapidly evolving healthcare landscape, artificial intelligence (AI) has emerged as a powerful force, revolutionizing various aspects of patient care and operational efficiency. Integrating AI technologies into this setting holds immense potential for enhancing diagnosis accuracy, streamlining workflows, and improving patient outcomes. However, with the increasing adoption of AI in healthcare, artificial intelligence issues and concerns have come to the forefront.

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Agile vs. ITIL: How Do They Fit Together? Or Do They?

Agile vs. ITIL

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Developing and implementing technology solutions is a complicated process. Over the years, a wide range of best practice guidelines and frameworks have been created to make this easier and more cost and time-effective, such as ITIL® and Agile.

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Top Cybersecurity Threats to Healthcare in 2023

Top Cybersecurity Threats to Healthcare in 2023

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The healthcare industry is subject to many types of existing and new cybersecurity threats. With technology constantly developing and information considered to be highly valuable, cyber criminals see this industry as a gold mine of sorts. Crime can also occur internally, with employees playing the part of "bad actor."

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Complete Guide to Creating the Perfect Internal Knowledge Base

Build Interal Knowledge Base

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Internal knowledge bases are internal libraries for all of your organization's processes, information that employees need, and steps that front-line staff should take when helping customers.

IT Service Management (ITSM) teams use internal knowledge base systems, as these contain the daily guidelines that IT staff use to support colleagues and customers.

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What is Demand Management, and How Does it Fit Into IT?

IT Demand Management

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As the pace of innovation accelerates, companies must keep up with the latest trends to remain competitive. This, in turn, places a significant burden on the IT department to manage and maintain the technological infrastructure and to identify and implement new technologies. As a result, IT professionals are under mounting pressure to deliver high-quality services in a timely and cost-effective manner, all while ensuring the security and reliability of critical systems.

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How to Identify the Best Digital Asset Management Platforms (DAM Software)

Digital Asset Management (DAM)

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Digital assets play such an essential role in the functioning of businesses, organizations, and governments worldwide. Think about everything you manage during your day-to-day working life. How much of what you're working with is digital or physical?

Chances are, most "assets" you work with, whether emails, documents, spreadsheets, software, and other files, are digital. Hence the importance of Digital Asset Management (DAM).

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What Is Shadow IT Policy and Its Worth to Your Organization?

Shadow IT Technology

In most organizations, there's an extensive "shadow IT" network, also known as a shadow IT system.

In every mid-size and large organization, there's usually an extensive interconnected network of approved software solutions and systems. In some cases, these software or hardware solutions are proprietary and have been developed exclusively for that organization.

However, since the turn of the century, there has been rapid proliferation of cloud-based software, hardware, apps, and other systems that organizations are now using. Businesses are often spending anywhere from tens to hundreds of thousands of dollars annually on software, hardware, and IT vendors and IT Service Management (ITSM) partners.

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Are IT Certifications Worth It? Our Guide to the Top IT Certificates

IT Certifications

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Is it worth it for companies to encourage IT certifications for their technology employees? What certifications are organizations most interested in? Gaining competency in various areas helps expand the possibilities for your company's growth and an individual's job opportunities. If you're seeking a job in the IT industry, you want to know the best option to land the position you want.

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IT Asset Management Lifecycle: Tools, Processes and Best Practices

IT Asset Management Life Cycle

IT asset life cycle management is a mission-critical function for every business.

Whether those IT assets are cloud based from software vendors, hardware, or on-site systems, the planning, procurement, management, and maintenance of them is crucial to the operational success of an organization.

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