Law Firm IT Help Desk Industry Best Practice Whitepapers

Get outstanding results from your IT help desk organization with new ideas and best practice approaches.

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Law Firm IT Help Desk Whitepapers

• Top 100 Law Firm Builds a Business Case to Replace FrontRange HEAT with Giva Cloud Computing

• How to Build a Virtuous Cycle for IT Technical Support: IT Help Desk Best Practices from Schulte Roth & Zabel LLP, an Award Winning Top 100 Law Firm

• 2013 American Lawyer's (AM Law) Midlevel Associates Technology Survey

• Comparison of 2010-2013 Technical Support-American Lawyer Technology Survey

• 2012 American Lawyer's (AM Law) Midlevel Associates Technology Survey

• Comparison of 2010-2012 Technical Support-American Lawyer Technology Survey

• 2011 American Lawyer's (AM Law) Midlevel Associates Technology Survey

• Help Desk Best Practices - What Features and Functions You Should Look For in Help Desk Software

• Interview Question and Answers for Any Job Candidate

• Giva HIPAA Compliance Documentation