Are You HIPAA Compliant? - The Rise of Healthcare Data Breaches

A recent report by the Identity Theft Resource Center should heighten the level of concern of a number of healthcare companies. According to statistics compiled in 2013, the healthcare sector now accounts for 43.8% of total reported data breaches. That is the most of any sector. The reason is likely two-fold. First, the healthcare industry is subject to some of the strictest reporting requirements in the U.S. economy. These strict regulations force healthcare companies to publicly report information on all large data breaches. Second, hackers are increasingly recognizing healthcare companies as a valuable source of personal information. Hacking accounted for over a quarter of reported data breaches in 2013. Healthcare companies must become more aware of these external threats.

The Health Insurance Portability and Accountability Act (HIPAA) along with other federal requirements make strict security measures and data encryption methods a necessity for healthcare companies. Failure to implement these standards leaves these companies vulnerable to an attack. Companies are subject to federal punishments if a data breach occurs due to relaxed security measures. These include large fines and financial penalties. Given that the healthcare industry is now a popular victim of hackers, healthcare companies cannot afford to assume their security measures are sufficient.

Thankfully, Giva makes HIPAA compliance very easy for our customers. The data center, hardware and software infrastructure of Giva's cloud help desk & customer service software meet the very strict HIPAA compliance regulations. For more information visit 7 Key Elements of Giva's HIPAA-Compliant Cloud Help Desk Software for Electronic Health & Medical Records.

Client Success

MetroHealth System Logo
  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
Athens Regional Health System Logo
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
Santé Health Systems Logo
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 50% increase in productivity by using Giva's integrated custom forms
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use