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Help Desk, Customer Service, Cloud & Security Insights, with a Side of Altruism!

Healthcare Data Security in the Age of Precision Medicine

Social Media A Direct Path to Better Customer Service

Pharmacogenomics, or the study of the human genome's response to drugs, originated in the late 1990s. It has continued to grow and culminated in what we call today precision medicine. Precision medicine includes the in-depth analysis of the genomic data and DNA sequencing files of an individual and his/her lineage for generations. This genetic information is used to select personalized treatment options.

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How Fax Machines Today Can Still Allow Cyber Attacks

How Fax Machines Today Can Still Allow Cyber Attacks

In August of 2018, a group of researchers at Check Point Research successfully breached a system of computers through a vulnerability in a Hewlett Packard printer and fax machine. The team sent a fax containing malware disguised as an image to the machine, which stored the document, and gave the researchers access to all the computers on the network.

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Hospitals Fail at HIPAA PHI Request Regulations

Hospitals Fail at HIPAA PHI Request Regulations

A recent Yale study revealed that a large number of American hospitals fail to provide patient records upon request. The research was based on simulated patients requesting medical records and was conducted in 83 of the best hospitals in the US, all of which have independent medical records request processes and medical records departments, reachable by phone.

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Upcoming Canada 2019 Healthcare Security and Innovation Events

Upcoming Canada 2019 Healthcare Security and Innovation Events

In 2018, Canada witnessed some revolutionary changes to its laws regarding healthcare and data security. However, a report released in 2018 revealed it was also the country with the third most cyber security breaches. Consequently, it is important that healthcare organizations keep working towards stronger security measures while simultaneously improving the patient experience. Giva has compiled the following list of upcoming events in Canada focused on healthcare security and innovation:

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Upcoming 2019 Healthcare Security Events in the US

Upcoming 2019 Healthcare Security Events in the US

Cyber security is a growing concern for healthcare entities in the US. The fear of threats has encouraged healthcare providers to connect and collaborate to protect themselves and the data of their patients from attackers. The following healthcare security events are some great opportunities for collaboration on the issue:

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4 Ways Millennials Are Changing the Healthcare Customer Service Game

3 Ways to Cure Corporate Amnesia Through Knowledge Management

The number of Millennials today has reportedly surpassed that of Baby Boomers to become the largest generation group in the US. Consequently, they not only dominate the commercial industry but also have a great influence on healthcare, meaning that in order for providers to stay on top of the generational shift, they need to develop their capabilities to cater to a more tech savvy population. Here are some of the ways Millennials have changed healthcare:

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Looking Back at 2018: 4 Valuable Lessons Learned in Healthcare Security

4 Valuable Lessons Learned in Healthcare Security in 2018

2018 was an eventful year for healthcare security. From the enforcement of new privacy laws to the amendment of existing ones, the international healthcare sector has experienced many changes. Telehealth is growing, new health record initiatives are being put in place and old ones are being updated. In spite of this, the industry still has a long way to go before it can be considered a secure place for data to be stored and managed. Below is a list of valuable lessons learned over the course of 2018:

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Will You Be Affected By The California Consumer Privacy Act?

Will You Be Affected By The California Consumer Privacy Act

In June of 2018, California passed the Consumer Privacy Act (CCPA), a law with similar rules to the European GDPR, which is set to be enforced on January 1 of 2020. However, on September 23, the California government approved an amendment (labelled SB 1121) to modify important areas of the act and to improve consumer privacy and security rights. The CCPA and the upcoming changes are not only expected to affect Californian organizations, but also ones that conduct business in the state, meaning that the U.S. market will most likely be affected. Below is a list of changes that are expected to occur as a result of the amendments:

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3 Reasons Why Any Organization Should Consider Becoming HIPAA Compliant

HHS Opens New Cybersecurity Coordination Center

HHS Opens New Cybersecurity Coordination Center

On October 29, the Department of Health and Human Services (HHS) announced the opening of the new Health Sector Cybersecurity Coordination Center (HC3) in Washington D.C. The Deputy Secretary of the HHS, Eric Hargan, headed the ceremony, which was an iconic way of concluding National Cybersecurity Awareness Month.

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