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Help Desk, Customer Service, Cloud & Security Insights, with a Side of Altruism!

HIPAA Omnibus & Research

HIPAA Omnibus Research

When the HIPAA Omnibus Rule went into effect in 2013, it brought some interesting changes involving liability where covered entities and their business associates were concerned. The Omnibus Rule also brought some changes to the requirements for using PHI in medical research. Here is an overview of HIPAA Omnibus and what it means for researchers.

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Healthcare Cloud Security & Transparency Best Practices

Healthcare Cloud Security Best Practices

As of late, the healthcare industry has become the target to hackers trying to steal patients' private information such as social security numbers and health records. Now more than ever, healthcare organizations must do all they can to keep patient information secure. Using software in the cloud can provide many benefits, but with the sensitivity of healthcare records, organizations might be hesitant to move to the cloud. However, cloud software companies are rising to this challenge, making switching to using the cloud for health IT a more viable option.

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Change Management with an eHealthRecord

eHealthRecord

If your business requires working with an eHealthRecord (EHR), consider investing in some change management software to help out your IT department. Having a change management module as part of your help desk will make it easy for employees to put in a Request for Change (RFC) for the eHealthRecord. Change management has many benefits for any IT department.

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Healthcare and The Cloud

Cloud Healthcare Applications Security

The healthcare industry is moving towards using the cloud. More and more healthcare CIOs are choosing cloud systems for their businesses. Storing data in the cloud makes it easier to access and easier to share. Still, there have been some concerns about how secure the cloud is and if using the cloud is HIPAA-compliant. The transition to using the cloud is underway, so let us take a closer look at healthcare and the cloud.

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Is Your Company a HIPAA Business Associate?

HIPAA Covered Entities & Business Associates

HIPAA laws concerning the privacy and security of health information are quite strict. Currently, business associates of HIPAA covered entities must also be HIPAA-compliant. Most businesses are aware whether or not their company is a HIPAA covered entity or not, but what about a HIPAA business associate? If you signed a HIPAA business associate agreement (BAA), defined here, then you are definitely a business associate. The following are some of the instances where there might be some questions:

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The Importance of Knowledge Management

Benefits of Knowledge Management

Effective knowledge management (KM) is essential to almost any business. Regardless of its size or subject matter, a company should use the knowledge it possesses in the most effective way possible. Techopedia gives a detailed definition of KM here, but essentially KM is about sharing information and applying it to situations. KM helps to create a sort of "knowledge network" so that when someone does not know something, they have an easy way to find an answer. Here are some reasons why KM is important for businesses:

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Healthcare & HIPAA Data Breaches

Healthcare & HIPAA Data Breaches

The Health Insurance Portability and Accountability Act (HIPAA) was passed in 1996. Coming up on twenty years later, HIPAA is not a new concept, but there are some ongoing issues. In 2009, HIPAA was joined by the Health Information Technology for Economic and Clinical Health Act (HITECH). This additional legislature brought changes to how HIPAA is enforced and the penalties that HIPAA non-compliance incurs. The Department of Health and Human Services has an Office of Civil Rights (OCR) that is responsible for enforcing HIPAA. Non-compliance with HIPAA is most evident after a data breach. Healthcare systems that suffer a data breach are investigated by OCR and fined large amounts of money for HIPAA violations. Let us examine healthcare and HIPAA data breaches and what they mean for the businesses that experience them.

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The Giva Challenge: Giva Customers Are Talking! MetroHealth System

MetroHealth System

MetroHealth System, a hospital system providing quality care for over 175 years, has a history of constant growth and expansion. With humble beginnings in 1837 as the Cleveland, Ohio city infirmary, serving a population of 6,000 people, it experienced exponential growth with the arrival of the industrial revolution. Today, MetroHealth is one of the largest and most comprehensive public health systems in the country.

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5 Benefits of Workforce Diversity

Workforce Diversity

Workforce diversity entails that people from a mixture of cultures, ages, backgrounds, and races are working together. In recent studies, workforce diversity has been found to be valuable for public organizations and private firms. According to the IOSR Journal of Business and Management, these five factors are common benefits of workforce diversity:

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Top 5 Issues Facing Hospital CIOs Today

Technology Challenges for Healthcare/Hospital CIOs

Technology, such as cloud computing, is becoming increasingly attractive in the healthcare management industry. Hospital CIOs, however, now face the difficult task of optimizing new technology while still maintaining the healthcare industry's ethical standards. Here are the top five challenges faced by Hospital CIOs in implementing new technology:

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