Giva Blog Categories : Hospitals

Top 3 Ways to Improve Your Patient Engagement Plan

Healthcare Patient Engagement

Photo Attribution: Irina Strelnikova/Shutterstock.com

In a fast-paced society that relies heavily on digital technology, it would seem unusual for any business not to engage with both current and potential clients via new mediums.

Customer engagement is not only restricted to your favorite retailer or restaurant. Many healthcare providers have taken up the practice of patient engagement, and more plan on following the trend.

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The 2020 Industry Report of 2016-2017 HIPAA Audits

HIPAA Compliance Audits

Photo Attribution: Ananieva Elena/Shutterstock.com

Although it has been a long time coming, results of HIPAA audits conducted in 2016 and 2017 were finally released to the public in December of 2020.

The Scope

In 2016 and 2017, the Office for Civil Rights (OCR) at the U.S. Department of Health and Human Services (HHS) performed audits of 166 covered entities and 41 business associates to check on compliance with selected provisions of the HIPAA Rules.

In the report, the Department of Health & Human Services outlines some of its findings, both good and bad, related to policy. This snapshot will look at some of the key findings from the report. Whether positive or negative, neither section is a reflection on all organizations audited.

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Healthcare Organizations Going Digital for Covid-19 Testing & Tracking

How Secure and Scalable is Your Lab Testing Tracking System

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According to the NY Times, many public and private healthcare organizations are overwhelmed by faxes and paper workflows for Covid-19 testing and tracking and are looking for digital solutions to rapidly scale to meet the exponential growth in demand for their services.

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4 Issues & Solutions Affecting Cloud Computing in Healthcare

Issues & Solutions Affecting Cloud Computing in Healthcare

Over the past decade, the impact of cloud computing on healthcare has made transitioning to it necessary for healthcare providers. In this technological era, things have become fast-paced, and an on-premises healthcare system will undoubtedly cause the industry to lag. According to the 2019 HIMSS Analytics Cloud Survey, 8 out of 10 healthcare stakeholders consider cloud a strategic priority for the coming year and beyond. Its uses range from data backups and recovery to business functions such as organizational finance and human resources.

However, there can be problems with cloud computing, preventing it from being foolproof. Like many modern technologies, certain drawbacks should be considered before implementation. Once you are aware of these scenarios, share them with your IT leaders, to ensure you are best prepared for any situation when it comes time to switch from old physical equipment to a new healthcare cloud architecture.

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Rising Data Breaches in Healthcare: A Snapshot

Rising Data Breaches in Healthcare A Snapshot

Photo Attribution: Ananieva Elena/Shutterstock.com

Statistics compiled by Techjury reveal that in the last decade, there have been over 2,550 data breaches in the U.S. healthcare industry, with millions of records being affected. If this is not enough to heighten the level of concern of several healthcare companies, the next statistic will. By the end of 2020, security breaches are expected to cost the healthcare industry 6 trillion dollars. This is a significant increase from the $3 trillion figure projected in 2017.

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The COVID-19 Pandemic has Created a Boom in Telehealth Usage

The COVID-19 Pandemic has Caused a Boom in Telehealth Usage

Photo Attribution: Svetlana Varadinac/Shutterstock.com

Throughout the COVID-19 pandemic, hospitals have been our most essential resource in terms of battling the pandemic and caring for patients. Walk-in clinics and other healthcare facilities that are not hospitals have had to shut their doors, opting to care for patients through telehealth systems instead. Though we will not know the extent of mass telehealth use and adoption until after economies fully re-open, and the virus is behind us, we can draw safe conclusions to the fact that they have been well widely-used by patients thus far.

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How to Prepare for HIPAA Compliance With a Secure Communications Strategy

How to Prepare for HIPAA Compliance With a Secure Communications Strategy

Photo Attribution: TarikVision/Shutterstock.com

At the onset of the Covid-19 pandemic, many healthcare providers were sent "scrambling" to transition their clinics from in-person to telehealth operations. The U.S. Department of Health and Human Services (HHS) moved quickly to ease regulations for healthcare providers, ridding them of some of the stress associated with meeting certain HIPAA compliance criteria.

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Understand and Take Control of Your Risk Management in Healthcare Security

Understand and Take Control of Your Risk Management in Healthcare Security

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One of HIPAA's most crucial administrative safeguards is the implementation of "policies and procedures to prevent, detect, contain, and correct security violations." This particular safeguard requires a great focus on risk analysis and management, reducing risk, as well as implementing the necessary measures to keep vulnerabilities at a reasonable level.

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3 Important Ways to Protect Data in Your Telehealth Practice

3 Important Ways to Protect Data in Your Telehealth Practice

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Though aimed at being a convenient alternative, telehealth practices must do their best to replicate in-person visits. With that being said, all data being shared between patient and provider is done virtually, meaning that extra precautions should be taken to protect sensitive personal health information (PHI).

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Easy Steps to Automate and Improve Your Customer's Telehealth Experience

Easy Steps to Automate and Improve Your Customer's Telehealth Experience

Photo Attribution: imtmphoto/Shutterstock.com

Healthcare's shift into a digitized industry with telehealth is also becoming a shift into a better customer experience. Historically, patients may receive accurate and excellent healthcare, but at the expense of a high quality customer experience.

However, with the increasingly competitive telehealth market that can now reach further than just the vicinity of a local clinic, doctors must start heavily factoring in customer experience with their telehealth services. There are multiple ways to achieve this, from employing UX/UI designers who enhance hospital and clinic sites or apps to even rebrand your organization's infrastructure in a customer-centric method.

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