What Are Giva License Options?
How Do They Work?
The whitepaper discusses Giva's three license options and how they work. Giva has Fixed Licenses, Concurrent Licensees/Tokens and Floating Licensees/Tokens. Licenses can be mixed to provide the most economical alternative that matches the resource requirements of our customers.
IT Help Desk Whitepapers
- How Does Your Help Desk Measure Up? - A Help Desk can cut costs and enhance productivity. Is yours meeting the mark?
- Considerations for Outsourcing: Service Desk - A guide to improving your Service Desk and Service Delivery performance through outsourcing
- Looking Beyond the Sticker Price - "What it really costs to operate a call tracking system" - Summary of Acquisition and Lifetime Costs