SOX Compliant IT Change Management Cloud Software

The current business climate of fast paced change requires IT service providers to deliver products and services at a justifiable cost without negative impacts to the infrastructure and end user. To compete in the global marketplace, IT service professionals are required to manage their infrastructure using an end to end holistic approach to deliver reliable service on a consistent basis.

Many organizations of all industries have implemented ITIL to effectively compete. Of the multiple ITIL processes, Change Management is considered difficult to implement but often shows the greatest return on investment. If you are beginning a change management process here are a few questions to consider. They will aid you in your Change Management planning and implementation process.

· How to start a Change Advisory Board?

· Is a tool required before we can start?

· Do we need a Change Coordinator?

· What metrics should be created?

· How do we involve the business customers in the process?

· How do we initiate a post-implementation review process?

 

Click the following for a demonstration of Giva's Hosted Change Management software.

Client Success

MetroHealth System Logo
  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
Athens Regional Health System Logo
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
Santé Health Systems Logo
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms