RFC Notifications-IT Change Management Cloud Software

Posted: January 6, 2010 7:35 PM
Categories: Insights For CIOs & IT Directors , Help Desk Best Practices

RFC Approval & Notifications-Giva eChangeManager

Submission of a new RFC automatically notifies the Change Manager via email. The email notification has an embedded hyperlink to the RFC making it easy for the Change Manager to process the change.

See https://www.givainc.com/demos/ecm/01-hosted-it-change-management-software-tracking-itil-rfc.cfm for demo.