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RFC Routine Change-IT Change Management Cloud Software
RFC Simple Routine Change Approval & Notifications-Giva eChangeManager
The Change Manager reviews all newly submitted RFCs. If the RFC is a simple, routine and low risk RFC, then the Change Manager approves the request immediately by changing the status to “APPROVED” or to “SCHEDULED.”
To learn more, view the eChangeManager demo!
- 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
- 60% reduction in the 5 year Total Cost of Ownership (TCO)
- Saved at least 1 FTE due to lower ongoing administration
- Saved 1 week per month due to easy to use reports
- Increased to 90% achievement in meeting service level agreements
- 70% reduction in generating reports and admin; eliminated 35 hours/month
- 50% faster to create/assign a service request
- 60% increase in information captured during the initial phone call
- 50% increase in the number of service requests created due to intuitive design
- 80% increase in productivity by using Giva's dashboards and reports
- 60% increase in meeting service level agreements
- 50% increase in productivity by using Giva's integrated custom forms
- 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
