Categories: Insights For CIOs & IT Directors , Software as a Service-SaaS, Help Desk Best Practices
RFC Integration with Help Desk-Giva eChangeManager & eHelpDesk
Creating a ticket and attaching an eChangeManager RFC is easy and quick. In the first screen below, you will see that the help desk simply create a service request stating that the problem occurred after the installation of the new IP telephone system. See the subject field below.
To learn more, view the eChangeManager demo!
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