What are the Challenges of Knowledge base?
- Getting employees on board
- Not allowing technology to dictate KM
- Having a specific business goal
- Realizing that KM is not static and constantly needs care
- Knowing that not all information is knowledge
Knowledge Management is not a technology. It is a methodology.
See https://www.givainc.com/knowledge-base-software/ for Screen shots and Report examples.
See https://www.givainc.com/knowledge-base-software/ for a White Paper on Knowledge Base ROI.