Posted: June 30, 2012 6:12 AM
Categories: Insights For Customer Service Leaders , Outsourced Customer Service, Outsourced IT Help Desk, Healthcare, Outsourced Call Center, Technology, Insights For CIOs & IT Directors , Software as a Service-SaaS, Help Desk Best Practices, Hospitals, Customer Service Best Practices
Categories: Insights For Customer Service Leaders , Outsourced Customer Service, Outsourced IT Help Desk, Healthcare, Outsourced Call Center, Technology, Insights For CIOs & IT Directors , Software as a Service-SaaS, Help Desk Best Practices, Hospitals, Customer Service Best Practices
This report will tell you which knowledge article categories are most helpful and highly rated. This will help you monitor and keep the knowledge base relevant to user/customer needs.
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Categories
- Business
- Corporate Social Responsibility
- Customer Service Best Practices
- HIPAA Compliance
- Healthcare
- Help Desk Best Practices
- Hospitals
- Insights For CIOs & IT Directors
- Insights For Customer Service Leaders
- Internships
- Legal
- News
- Non-Profit
- Outsourced Call Center
- Outsourced Customer Service
- Outsourced IT Help Desk
- Scholarships
- Security
- Social Responsibility
- Software as a Service-SaaS
- Technology
- Volunteerism
- Worldwide Community Ambassador Award
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