Hosted ITIL & SOX Compliant IT Change Management Software Integration with Help Desk

RFC Integration with Help Desk-Giva eChangeManager & eHelpDesk
Creating a ticket and attaching an eChangeManager RFC is easy and quick. In the first screen below, you will see that the help desk simply creates a service request stating that the problem occurred after the installation of the new IP telephone system. See the subject field below.
Change Management Help Desk Ticket
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