• Giva Global Sites
    • Europe
    • Asia Pacific
    • Middle East
Giva on Twitter Giva Schedule a Call Schedule Call
Giva
  • The Giva Difference
    • Overview
    • IT Help Desk Reports
    • Customer Service Reports
    • Dashboard
    • Intuitive Design
    • Highly Customizable
  • Products
    • Customer Service
    • IT Help Desk
    • Asset Management
    • Knowledge Management
    • IT Change Management
    • Service Desk
    • Mobile
    • HIPAA Compliant
    • Dashboard
  • Customers
    • Case Studies
    • Compare Giva
    • Testimonials
  • Whitepapers
    • Avoid Buying Mistakes
    • Ask Vendors These Questions
    • IT Help Desk Best Practices
    • Customer Service Best Practices
    • Healthcare Whitepapers
    • Law Firm Whitepapers
  • Demo
Pricing
Start Free Trial
Avoid Mistakes When Buying Any Software Or Cloud Services
Questions To Ask Software Or Cloud Vendors
IT Help Desk Best Practices
Customer Service Best Practices
Healthcare Whitepapers
Law Firm Whitepapers
Compare Giva
Help Desk Glossary of Terms
Free Needs Assessment Excel Tool

2010-2012 Data from American Lawyer's Midlevel Associates Technology Survey

Comparative Rankings for Technical Support

Download Whitepaper
 
View Product Info

Giva, Inc. is the sponsor of this reprint from The American Lawyer's annual Midlevel Associates Technology Survey. The rankings included are 2012-2010 for technical support. The top 100 law firms were surveyed and asked about the quality of technical support that they receive from the firm's IT department. The results are illuminating to any Executive Director or CIO that wants to make sure the technology used by the firm's attorneys is always well supported to maximize productivity and billings. Learn where your firm is trending. Has your firm's rank increase or decreased from 2010-2012? Compare your firm with the top 100 law firms. This is an Excel download.

 

2012 vs 2010 ALM Midlevel Technology Survey
 
 

Additional Whitepapers

Law Firm IT Help Desk Whitepapers

  • Top 100 Law Firm Builds a Business Case to Replace FrontRange HEAT with Giva Cloud Computing
  • How to Build a Virtuous Cycle for IT Technical Support: IT Help Desk Best Practices from Schulte Roth & Zabel LLP, an Award Winning Top 100 Law Firm
  • 2013 American Lawyer's (AM Law) Midlevel Associates Technology Survey
  • Comparison of 2010-2013 Technical Support-American Lawyer Technology Survey
  • 2012 American Lawyer's (AM Law) Midlevel Associates Technology Survey
  • Comparison of 2010-2012 Technical Support-American Lawyer Technology Survey
  • 2011 American Lawyer's (AM Law) Midlevel Associates Technology Survey
  • Help Desk Best Practices - What Features and Functions You Should Look For in Help Desk Software
  • Interview Question and Answers for Any Job Candidate
  • Giva HIPAA Compliance Documentation
  • 5 Ways Every Leader Could Benefit From Meditation and Mindfulness
 

Download Whitepaper

Thank you for selecting:

Comparison of 2010-2012 Technical Support-American Lawyer Technology Survey

 

Please fill out the following information to receive your whitepaper:

 

Personal Information

NOTE: Please use your company email address. We do not accept non-corporate email addresses.

 

Professional Information

 

I am interested in the following areas. Check all that apply:

 

Per the Giva Privacy Policy, we will not share your information.

 

Request Submitted

Your information has been successfully submitted!

Here is a direct download link to the whitepaper you requested.

This will also be emailed to you:

Comparison of 2010-2012 Technical Support-American Lawyer Technology Survey

Please add the domain givainc.com as a trusted sender in your email program so you will receive the information just requested.

Share this whitepaper!

Our customers like to speak about their experiences with Giva. Please listen to them speak about their business results. Click on
https://www.givainc.com/case-study/.

Giva, Inc. is an industry expert and provider of Customer Service, Help Desk, Knowledge Management and Change Management software. When you need an expert, call us at +1.408.260.9000 between 6:00 AM and 5:00 PM Pacific Time Monday through Friday.

Submission Error

An error has occurred.

Our apologies, but an error has occurred. Please try again later.

Giva, Inc. is an industry expert and provider of Customer Service, Help Desk, Knowledge Management and Change Management software. When you need an expert, call us at +1.408.260.9000 between 6:00 AM and 5:00 PM Pacific Time Monday through Friday.

The Giva Difference
  • Overview
  • IT Help Desk Reports
  • Customer Service Reports
  • Dashboard
  • Intuitive Design
  • Highly Customizable
Products
  • Customer Service
  • IT Help Desk
  • Asset Management
  • Knowledge Management
  • IT Change Management
  • Service Desk
  • Mobile
  • HIPAA Compliant
  • Dashboard
Customers
  • Case Studies
  • Compare Giva
  • Testimonials
Whitepapers
  • Avoid Buying Mistakes
  • Ask Vendors These Questions
  • IT Help Desk Best Practices
  • Customer Service Best Practices
  • Healthcare Whitepapers
  • Law Firm Whitepapers
Company
  • Contact
  • About Giva
  • Blog
  • Giva Labs
  • News
  • Partners
International
  • Europe
  • Asia Pacific
  • Middle East
Giva Logo
Privacy Policy | Terms of Use | © 2019 Giva, Inc. All Rights Reserved. +1-408-260-9000
Giva on Twitter