Change Management Process Implementation Suggestions


Change Management is first and foremost a process. It is a process involving all of IT. It must have the highest management support. The following are roles and responsibilities that need to be in place before embarking on a Change Management process. These must be in place before a change management process can be successfully implemented.  Consider SaaS (Software-as-a-Service) to make getting up and running faster, easier and less expensive.

  • Change Manager
    • Ensures the Change Process Is Followed
    • Approves Low Risk Changes
    • Issues Future Forward Schedule of Changes (FSC)
    • Coordinates Change Building
    • Reviews All Implemented Changes
    • Closes Change Records
    • Produces Management Reports
  • Change Advisory Board (CAB)
    • Reviews All Submitted Request for Changes (RFC)
    • Attends Relevant CAB or CAB/EC Meetings
    • Advises the Change Manger
  • Emergency Committee (EC) (Subset of the CAB)
    • Makes Decisions on Urgent Changes

Please see for more information.