Posted: January 8, 2010 8:41 PM
Categories: Insights For CIOs & IT Directors , Help Desk Best Practices
Categories: Insights For CIOs & IT Directors , Help Desk Best Practices
RFC Simple Routine Change Approval & Notifications-Giva eChangeManager
The Change Manager reviews all newly submitted RFCs. If the RFC is a simple, routine and low risk RFC, then the Change Manager approves the request immediately by changing the status to “APPROVED” or to “SCHEDULED.”
To learn more, view the eChangeManager demo!
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