Change Rejection Reason-IT Change Management Software

Easy-to-use Change Rejection Reason Report-Giva eChangeManager

The Change Manager rejects RFCs based on many reasons. For example, the request may be a duplicate. Typically, rejections should be the exception. The purpose of the Change Rejection Reason Report is to provide information about the various reasons for rejections so that process improvements will reduce the rejection volume and reducing the Change Manager workload. This report queries all rejected RFCs. In addition, you can further define the search by Service Group(s), Priority(s), Scope(s), Change Category(s) and date range.


To learn more, view the eChangeManager demo!

Client Success

  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms