This report lists all currently scheduled changes. You may query for Service Group(s) and a date range. The date range automatically defaults to the start date = “today – 1 day” and the end date = “today + 31 days.” This makes it easy to see what changes took place in the last twenty-four hours and those scheduled for the next month. This report lets the help desk plan support resources based on the volume and types of changes scheduled.
To learn more, view the eChangeManager demo!