Giva Salutes: PledgePage


At Giva we search for organizations, large and small, that are doing a great job of changing the world around them for the better; and we are pleased to salute them here!

ServiceSpace, an online platform founded in 1999 to help nonprofit organizations with technical services, evolved into a gathering place for hopeful volunteers and groundshakers. Its mission is to morph the Internet into an inner-net of kindness for people who hope for a better world. One of many online services offered by ServiceSpace is This website, originally founded in 1999 by a couple who wanted to raise money to battle blood-cancers, has raised over $3,000,000 for over 9,000 separate people who fought for a variety of social, medical, and environmental causes.

PledgePage allows anyone, anywhere in the world, to create a website for a cause they truly care about. As long as the cause embodies a "Journey for Service," PledgePage follows its motto of "Helping Others Help Others." Founders John and Jane Petersen began the first PledgePage here when they raised over $7,000 to battle leukemia and other cancers; Team EA raised over $18,000 to fight breast cancer. Each personal page comes with the following features:

  • a free website domain hosted by ServiceSpace with the address
  • a photo album with over 15 Megabytes of space (1 MB max per image)
  • a diary where users can log their experiences and transformations
  • a guestbook where anonymous users may leave kind words of support
  • a system for Contact and Contributor Management where users can keep track of those who have donated and thank them personally
  • a statistics table that keeps track of donation goals and related numbers
  • a custom design for the website with no user technical experience required

PledgePage believes the power of media can bring about huge social transformation. With the help of the Internet, the world can be moved by a human kindness that knows no bounds!

Client Success

  • 50% reduction in time to deploy Giva's change, incident, problem, asset management and knowledgebase modules
  • 60% reduction in the 5 year Total Cost of Ownership (TCO)
  • Saved at least 1 FTE due to lower ongoing administration
  • Saved 1 week per month due to easy to use reports
  • Increased to 90% achievement in meeting service level agreements
  • 70% reduction in generating reports and admin; eliminated 35 hours/month
  • 50% faster to create/assign a service request
  • 60% increase in information captured during the initial phone call
  • 50% increase in the number of service requests created due to intuitive design
  • 80% increase in productivity by using Giva's dashboards and reports
  • 60% increase in meeting service level agreements
  • 45% increase in the number of the calls logged due to Giva's intuitiveness and ease of use
  • 50% increase in productivity by using Giva's integrated custom forms