Hospital Hub: Business, Tech, and Customer Support Insights

Explore "Hospital Hub: Business, Tech, and Customer Support Insights," delving into hospital operations' multifaceted world. Our blog category, "Hospital Hub," is your portal to understanding hospital dynamics, offering valuable insights for healthcare professionals, tech enthusiasts, and customer support specialists. Join us on this journey for informed perspectives on the unique challenges of hospital operations within the broader context of our blog.

The Giva Challenge: Giva Customers Are Talking! MetroHealth System

MetroHealth System

MetroHealth System, a hospital system providing quality care for over 175 years, has a history of constant growth and expansion. With humble beginnings in 1837 as the Cleveland, Ohio city infirmary, serving a population of 6,000 people, it experienced exponential growth with the arrival of the industrial revolution. Today, MetroHealth is one of the largest and most comprehensive public health systems in the country.

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The Giva Challenge: Giva Customers are Talking! Saint Elizabeth Health Care

With today's mobile workforce, the ability to access answers to important questions quickly is a must. Meghan M. Biro at Forbes says there is a "need to maintain a corporate culture supportive of - and with technical and communications systems in place - to enable remote employees to be successful."

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The Giva Challenge: Giva Customers are Talking! Miles & Stockbridge

Working around-the-clock to meet a client's needs is what a great attorney does. If that clock is slowed down in any way it costs extra money. Miles & Stockbridge P.C. has enjoyed a rich history of well-planned growth, enduring client relationships and loyal community leadership for over 80 years. They support approximately 500 employees in 8 offices across the east coast of the USA. "Since we are providing IT technical support to attorneys that work around-the-clock, we needed a solution that could be accessible anywhere and anytime by our staff. Our attorneys' time is our 'stock in trade', so we must keep the firm up and running and highly productive on a large number of applications and various hardware platforms in order to generate revenue." (Ken Adams, Chief Information Officer) They were spending a lot of time and money on managing and maintaining servers and software to host their previous application.

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Celebrating National Nurses Week 2015 - May 6-12

National Nurses Week

Giva joins in celebrating National Nurses Week 2015 this week, May 6-12. Anyone who has spent any amount of time in a doctor's office or hospital can attest to the fact that nurses are very special people. To quote Dr. Jean Watson, RN, Doctor, Author and Professor, "Nurses are a unique kind. They have this insatiable need to care for others, which is both their greatest strength and fatal flaw". Nurses "go there" every day cheerfully and lovingly tending to all those duties that include subjects polite conversation will not allow. And yet, most of them cannot imagine doing anything else. They receive us into the world and are by our side, helping us exit with dignity, and everything in between.

National Nurses Week begins each year on May 6th and ends on May 12th, Florence Nightingale's birthday, fittingly. The American Nurses Association website has lots of great information as well as many ideas and suggestions for celebrating National Nurses Week, honoring those unsung and tireless heroes and heroins. There is also a very timely and compelling book and movie documentary, The American Nurse, now showing in select theaters or available for download or purchase, chronicling the lives and unique experiences of several American nurses.

Many of Giva's customers are in the field of healthcare and we offer nursing and medical student scholarships as well. We wish to express our most sincere respect and appreciation to all of the nurses represented, not only in those companies but all over the country, for their integral role in the lives of so many.

The Giva Challenge: Customers are Talking! Santé Health System

Bedside doctors of old were sure to have a reputation in the local community. That reputation was determined by qualities that still exist in our current fast-paced world. Today, delivering the highest quality health care is as important now as it has ever been. According to Leonard S. Feldman, assistant professor of medicine at Johns Hopkins University School of Medicine, "Basic things make a difference in patient outcomes and they're not being done to the extent they should be." Just as it is for doctors, great customer service should be top priority for businesses. Giva customer Santé Health System understands this and endeavors to make certain that their customers in the medical field are satisfied.

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