Giva Cloud Software Customer Testimonials

See how Giva helps customers reduce costs & increase customer satisfaction
Thacher Proffitt & Wood LLP Logo
"Giva help desk solutions have proven to be very fast, highly functional, reliable, and secure over the Internet."
Dierk Eckart
Director of Information Technology
Thacher Proffitt & Wood LLP

VirtuRad Logo
"Giva eCustomerService is helping us to deliver a very high level of responsiveness and service to the medical industry and reduce our support costs."
Sally Chambers
Vice President, Operations & Customer Care

Stroock & Stroock & Lavan Logo
"Giva listens to Stroock's requests for enhancements and continues to evolve the service offering on a very timely basis. Giva has provided Stroock with a 'cult-like' commitment to customer service to continue to earn its business – a refreshing approach for a technology vendor."
Stroock & Stroock & Lavan
Epstein Becker & Green, P.C. Logo
"Giva eHelpDesk has allowed us to deliver a very high level of customer satisfaction at a cost approximately one-third the projected total cost of ownership of other solutions we considered."
Lori Mazzola
National IT Project Manager
Epstein Becker & Green, P.C.

mindSHIFT Technologies Logo
"We were able to integrate Giva eCustomerService into our daily operations and have experienced a high ROI on our time and money."
Kevin Pearson
Director, Customer Service
mindSHIFT Technologies Logo
"Giva eHelpDesk has the same functionality as any of the other enterprise-class products, but our set-up only required about a week. The reliability is excellent. We've had 100 percent uptime without any problems."
Don Fosen
Chief Information Officer

Casio Computer Co., Ltd. Logo
"Giva eCustomerService stood out far and above the other products in terms of reporting, ease of use, functionality, and overall value."
Benson Smith
Customer Services Director
Casio Computer Co., Ltd.

Santé Health Systems Logo
"We experienced a 45% increase in the number of the calls logged using Giva as compared to FrontRange HEAT due to Giva's intuitiveness and ease of use."
Juan Carlo Muro
IT Director
Santé Health Systems

Miles & Stockbridge P.C. Logo
"The number of tickets that remain open from day-to-day has decreased by over 70%. Our first contact resolution has increased by 65%, which has also been assisted by Giva's helpful knowledgebase solution."
Ken Adams
Chief Information Officer
Miles & Stockbridge P.C.

Becky Jones
IT Service Desk Manger
Miles & Stockbridge P.C.