Giva Cloud Software Customer Testimonials

See how Giva helps customers reduce costs & increase customer satisfaction

"We have increased the customer satisfaction of our attorneys and staff by over 60% and they are happier than they have ever been with IT during my 16-year tenure as CIO."
Ken Adams
Chief Information Officer
Miles & Stockbridge P.C.

Becky Jones
IT Service Desk Manger
Miles & Stockbridge P.C.

"With Giva, Saint Elizabeth will realize a 50% lower TCO (total cost of ownership) over a three year period."
David Burne
IT Leader
Saint Elizabeth Health Care

"The Giva application is over 100% more responsive and faster as compared to"
Chris Jerry
Support Center Manager

Steve Kazimir
Project Manager/Customer Support

"We are now logging over 50% more calls with Giva than with BMC Track-It!"
Floyd Withrow
Chief Information Officer
Gordon & Rees LLP

"Giva has helped our Field Service Engineers increase their productivity by over 40%."
Michael Kircher
Vice President Customer Service

"Using Giva, we have increased the number of calls and walk-ins documented by 50% since it is much easier to use due to its intuitive design."
Neil Ferguson
Chief Technology Officer
Lewis Roca Rothgerber LLP

Stacy Bowdish
Manager of Technology Service Operations
Lewis Roca Rothgerber LLP

"We have reduced consumer call times on average by 70%."
Doug Duggan
Director of Customer Service

"Using Giva, we estimate an 80% decrease in IT auditing costs for next year's public accounting firm audit. This translates into a significant savings in labor and hard dollar auditing costs for the company."
Peter Griffiths
IT Director
Westway Group, Inc.

"The Giva reporting approach saves us a lot of time and money because the reports provide the right information and we do not have to purchase a separate reporting package."
Jim Kline
Director of Technology Group Operations
Patient Care Technology Systems

"Giva HelpDesk has proven to be reliable over the Internet and our international colleagues are well satisfied."
David Strumpf
Chief Technology Officer
Russell Reynolds Associates

"Giva HelpDesk has many pre-built reports ready for us to use, making it very easy for us to run reports hourly, daily, weekly, monthly, and on the fly in real time."
William McDonald
Schulte Roth & Zabel LLP

Danny L. Morse
Technology Support Manager
Schulte Roth & Zabel LLP

"The dashboards, reports, charts, metrics, and overall ease of use of Giva's SaaS IT help desk convinced us to switch to Giva."
Steven Marks
Sills Cummis & Gross P.C.