Giva Customer Testimonials
See how Giva helps customers reduce costs & increase customer satisfaction
"We selected Giva in 2014 because you were $1 million cheaper and had about 80% of the functionality of ServiceNow, and we could get up and running in many orders of magnitude less time with Giva than ServiceNow."
Mike Norman
Director
MetroHealth System
MetroHealth System
"Giva met every single milestone and we made our cut-over on schedule. Giva delivered beyond our expectations. Giva is a great company that stands above many vendors in the industry. They stand behind their products with top-flight service and support."
Benson Smith
Customer Services Director
Casio Computer Co., Ltd.
Casio Computer Co., Ltd.
"Selecting Giva was an excellent choice for Santé Health Systems. Compared with FrontRange HEAT, Giva is more intuitive, easier and faster to customize, more functional, and has outstanding reports and dashboards."
Juan Carlo Muro
IT Director
Santé Health Systems
Santé Health Systems
"Giva has implemented their workflows, grids, charts and other monitoring tools in an intuitive, slick and simple way, similar to the Apple Computer iPhone and iPad user interface design."
Ken Adams
Chief Information Officer
Miles & Stockbridge P.C.
Miles & Stockbridge P.C.
Becky Jones
IT Service Desk Manger
Miles & Stockbridge P.C.
Miles & Stockbridge P.C.
"The Giva Service Management Suite and reports are consistently fast and responsive, proving that Giva has figured out how to build and scale a true cloud application delivered over the public Internet."
David Burne
IT Leader
Saint Elizabeth Health Care
Saint Elizabeth Health Care
"Giva is a pleasure to use, it is highly functional, we were up and running fast and the technical support is outstanding. We are very pleased with our choice of Giva."
Chris Jerry
Support Center Manager
EDIMS
EDIMS
Steve Kazimir
Project Manager/Customer Support
EDIMS
EDIMS
"We love Giva’s mobile app as it helps my team keep on top of issues all the time."
Seasons Retirement Communities
"There are many significant reasons why Giva was selected over other vendors, but the biggest differentiator is that the Giva user interface is uncomplicated, uncluttered, clean and extremely easy to use."
Floyd Withrow
Chief Information Officer
Gordon & Rees LLP
Gordon & Rees LLP
"Giva is very easy to use and intuitive, and quick and cost-efficient to set up and customize. It is a highly visual product with icons and 'human friendly formats' that remind me of the Apple genre, with a clean, easy, elegant and simple to use interface."
Michael Kircher
Vice President Customer Service
Invivo
Invivo
"The Giva knowledge AI Copilot finds the single best answer from our knowledgebase without search links and it's streamlined our support processes, dramatically improving response times and transformed our self-service portal experience."
Kaela Simpson
Customer Service Manager
NewPath Child & Family Solutions
NewPath Child & Family Solutions
"We estimate that we have been able to reduce the total cost of ownership of our IT service desk application by approximately 30% in the first year."
Neil Ferguson
Chief Technology Officer
Lewis Roca LLP
Lewis Roca LLP
Stacy Bowdish
Manager of Technology Service Operations
Lewis Roca LLP
Lewis Roca LLP
"Giva has helped us reduce our total cost of ownership by approximately 70% with their cloud approach, easy administration, intuitive design, and only 1 hour of training."
Doug Duggan
Director of Customer Service
LifePics
LifePics
