See how Giva helps customers reduce costs & increase customer satisfaction
"Westway is very satisfied with the hosted service and benefits provided by Giva. When comparing all of our IT vendors, Giva's commitment and passion in maintaining its products and providing excellent customer service is 'best in class' and clearly distinguished above the rest of our vendors."
"Giva has all the features and more to compete with Zendesk and Freshdesk, but it has a much more affordable price and better tech support. Also, Giva keeps on adding new features all the time with new releases each month. Easy to customize, set-up/administration is logical and simple, don't have to be tech savvy to use the reports and dashboard."
Joe G.
Customer Service Manager
Medlink Computer Sciences, LLC
"We carefully evaluated other products, but concluded that Giva HelpDesk met our needs best. It has a good balance of broad capabilities, ease of use, and exceptional reporting."
David Strumpf
Chief Technology Officer
Russell Reynolds Associates
"We've crunched the numbers. We know we are saving a lot of money using the Giva Service Management Suite versus other enterprise-class knowledge base and help desk software products."
William McDonald
CIO
Schulte Roth & Zabel LLP
Danny L. Morse
Technology Support Manager
Schulte Roth & Zabel LLP
"Giva has had a very positive impact on our business and we are exceedingly pleased with our decision to purchase Giva's Cloud Computing Software-as-a-Service (SaaS) IT help desk application."
"Giva CustomerService is an outstanding product backed by a company with robust infrastructure and exceptional support. We have experienced 100% uptime using Giva since June 2007. We have a strong partner and advocate with Giva."
"Giva has a strong track record of continued R&D investments in their Cloud Computing SaaS product line, our experience with Giva's own customer service and technical support has been exceptional."
Tom Sultenfuss
President
ContactWorks
Lisa Flournoy
Director of Quality & Program Management
ContactWorks
"We are very pleased with our decision to purchase Giva. We get a high level of support and dedication - in fact, they have surprised us with their very high level of responsiveness and attention. Hewlett Foundation is a very well satisfied customer."
Sally Lee
Information Services, Project Manager
The William and Flora Hewlett Foundation