Giva Blog

Employee error has long been acknowledged to be one of the main causes of healthcare security breaches. Still, a recent report by Kaspersky revealed that approximately one in four healthcare employees, ranging from doctors to admin staff, have never received cybersecurity training. Moreover, 11% of those that did receive training said that it only happened once during the on-boarding process.

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The Medical Imaging and Technology Alliance (MITA) recently published a cybersecurity and risk management guidance for medical devices in an attempt to direct healthcare providers on how to deal with device related issues. It acts as a voluntary guide and outlines security features that have been integrated into medical devices. The standard, called the Manufacturer Disclosure Statement for Medical Device Security (MDS2), was developed by and with industry stakeholders in mind.

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Volunteers dedicate their time and efforts to a variety of industries, at every corner of the earth. Data from a survey released by the U.S. Bureau of Labor Statistics in 2016, the most recent year available, shows that about one-quarter of Americans take time to volunteer. Giva believes that by offering spare time, unique skills, talents and more, you can affect positive change, both in your life, another person's life, and the world as a whole.

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Like 3G and 4G before it, the introduction of 5th Generation Networks (5G) has been advertised as the next best thing. And while 5G may be considered much more user friendly than any of its predecessors, how well cybersecurity will fare after the introduction of the new network is still unknown. One must remember that the features that make 5G so convenient to use are the very things that also make it a security threat. Add the personal health information of millions, if not billions, of patients into the mix and the healthcare sector now has some big decisions to make.

The following are things that healthcare security professions will need to effectively address as a result of the inevitable introduction of 5G technology:

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The most stressful times for an organization seem to be during times of change. All stakeholders begin to feel on edge, with employees feeling worried about how the change initiative could affect them personally and customers feeling confused by sudden adjustments. Accordingly, many consulting services offer short offline or online courses and training programs that focus on helping organizations manage change initiatives as quickly and as efficiently as possible. The following is a list of organizations offering online and on-site change management training:

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In recent years, there has been a surge in the number of health apps being developed and there is no indication that this will slow down anytime soon. Moreover, with the spread of HIPAA compliant home speaker devices like Alexa, it has become extremely important to understand when apps are subjected to HIPAA compliance.

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For two decades, Giva has been offering its cloud software Service Management Suite™ at an affordable price, with options that can accommodate teams, small and medium businesses and large enterprises. In spite of the industry's competitive nature, Giva plays a major role in its customers' growth and expansion projects by providing Agile customer service help desk, service desk, asset management, knowledge management and IT change management software. Here are just a few reasons why Giva could truly be the bridge to your breakout success.

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On Monday, August 19th, Giva customer, The MetroHealth System, launched a new internal Human Resources (HR) service using Giva's HIPAA compliant SaaS Customer Self-Service Portal. The MetroHealth System has for the past five years already been utilizing Giva's Service Management Suite™ in the cloud for their IT Service Desk and a number of other departments such as Facilities and Environmental Services. They are now pleased to be expanding their services by offering Giva's Customer Self-Service Portal to their employees in an effort to offer streamlined HR services.

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A recent report released by GreatHorn reveals that security leaders have witnessed a 25 percent rise in phishing attacks that break through security defenses. In spite of multiple security solutions, approximately half of participants had phishing emails arriving in their in-boxes. The effect has been seen in both the public and private sectors. For example, one of the largest successful phishing attacks to occur in 2019 was that of the Oregon DHS, a breach that compromised over half a million patients and 2.5 million emails.

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