Giva Blog

Help Desk, Customer Service, Cloud & Security Insights, with a Side of Altruism!

How to Ensure Your Website is HIPAA Compliant

How to Ensure Your Website is HIPAA Compliant

Photo Attribution: Artur Szczybylo/Shutterstock.com

In today's digital age, having a web presence is important in attracting potential patients to your health practice. Those operating within the healthcare industry must have HIPAA compliant websites to protect the information being collected from both current and future patients.

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4 Tips for Cybersecurity During Corona Virus Fears

4 Tips for Cybersecurity During Corona Virus Fears

Photo Attribution: Vector Doc/Shutterstock.com

By now the global economic impact of the COVID-19 virus, commonly known as the corona virus, has become apparent. While hand sanitizers may be enjoying 15 minutes of fame, many businesses are witnessing a huge decline in their bottom line. The travel industry alone has endured a loss of more than USD$10 billion in just the first quarter of 2020. In Canada, the gas prices are steeply declining within days.

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Giva is Ready to Serve You Through COVID-19

Let us first start by quoting some famous people: "This too shall pass".

Recently, we have seen a significant rise in confirmed cases of the Coronavirus, or COVID-19, across our country. At Giva, we take this situation very seriously and wanted to take a moment to address the actions being taken to protect our people and infrastructure to make sure that Giva can continue to provide services to you, our valued and loyal customers.

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How Will the End of Support for Windows 7 Affect Cybersecurity in the Healthcare Sector?

Affect of Windows 7 End of Support on Healthcare Cybersecurity

Photo Attribution: Adriano Castelli/Shutterstock.com

Windows 7 was released to manufacturing on July 22nd, 2009 and became officially available for widespread install on October 22nd of the same year. The release was intended to be an incremental upgrade to previous Microsoft Windows systems thanks to a redesigned taskbar that allowed an application to be "pinned", as well as new window management features. Although Microsoft ended mainstream support for Windows 7 in January 2015, they maintained extended support, which came to an end as of January 14th, 2020.

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New York's SHIELD Data Privacy Law - Does it Apply to You?

New York's SHIELD Data Privacy Law

Photo Attribution: Siberian Art/Shutterstock.com

On January 1, 2020, the New York SHIELD Act (Stop Hacks and Electronic Data Security Act), one of the harshest cybersecurity laws in the United States,went into effect. The purpose of this law is to further protect the private information of consumers beyond the scope of existing national laws and regulations.

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Top 4 Customer Service Trends to Look Out For in 2020

Top 4 Customer Service Trends to Look Out For in 2020

Photo Attribution: Julia's Art/Shutterstock.com

Customer service witnessed many significant changes throughout the year 2019 and the dynamic nature of customer expectations has kept businesses on their toes. Survey predictions made in 2013 said that by 2020 customer experience would overtake price and product as the key distinguishing factor in a brand. More recent surveys support this prediction. The following are some of the top expected trends for the year 2020:

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The Correlation Between Global Health Pandemics and Cybersecurity

The Correlation Between Global Health Pandemics and Cybersecurity

Photo Attribution: Corona Borealis Studio/Shutterstock.com

As the world holds its breath in the wake of COVID-19, health officials, in particular, are bracing themselves for several potential scenarios.

Health officials are tasked with finding the fastest and easiest method to limit the spread of the disease, while also keeping an eye on potential cyber threats.

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5 ITSM Trends in 2020

5 ITSM Trends in 2020

Photo Attribution: Profit_Image/Shutterstock.com

The value of IT Service Management has largely been recognized over recent years. It plays a major role in improving organization functions and opens up new possibilities for development. Because ITSM is very much influenced by technological innovations, it has experienced many changes over the past year. Giva has compiled a list of upcoming trends and changes affecting ITSM in 2020:

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Mobile Security Trends to Watch in 2020

Mobile Security Trends to Watch in 2020

Photo Attribution: BSVIT/Shutterstock.com

According to Allied Market Research, the worldwide mobile security market will have garnered $34.8 billion by the beginning of 2020. The "bring your own device (BYOD)" trend is picking up steam among small & medium-sized businesses, and is a major reason for the adoption of mobile security software.

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Medical Cloud Computing: Top 5 Trends to Watch in 2020

Medical Cloud Computing Top 5 Trends to Watch in 2020

Photo Attribution: Solveig Been/Shutterstock.com

The term "cloud computing" dates back to 1996 when it was used inside the Houston-based office of Compaq Computer. According to the MIT Technology Review, it was here that a small group of tech executives were planning the future of the Internet business and calling it "cloud computing". From buzzword to industry standard, cloud-computing has gone on to encompass the on-demand delivery of computer power, database, storage and applications over the Internet.

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