Business Bytes: Unveiling Corporate Wisdom

Discover corporate wisdom in our category, "Business Bytes: Unveiling Corporate Wisdom." Each byte is a strategic guide for navigating business intricacies. Whether you're seasoned or budding, find curated insights on trends, strategies, and timeless principles shaping the business landscape. Uncover corporate decision-making nuances and enhance your business understanding. Join us in our broader blog, where "Business Bytes" is your compass through corporate complexities.

3 Tips When Making Tough Business Decisions Involving Employees

Employee Management & HR Decisions

When it comes to making business decisions involving employees, things can become a little difficult for any business, no matter the size, to navigate. If one is very involved with the employees, it can be difficult on a personal level. Even though studies have shown that getting to know employees on a personal level, and not just in a business setting, increases happiness in the workplace. However, management of all forms and levels are often discouraged from getting to know employees on a personal basis for this reason.

This difficulty is often amplified when a business needs to be letting go of employees. Whether it is in the process of downsizing, or simply has to cut out employees because of technological advancements and integration, here are three things to keep in mind:

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Case Studies in CSR: Unilever

Unilever

Typically, when people think about sustainability in the realm of Corporate Social Responsibility (CSR), they think about the specific activities of companies, such as conservation of natural resources and the integration of alternative energy in buildings and factories.

Some companies, however, take sustainability a step further in their CSR efforts. Unilever, a British-Dutch multinational consumer goods company, focuses not only on the specific activities of their company, but also the supply chain that supports it, as well as the activities of its customers and consumers. This effort to go above and beyond the norm by making sustainable living commonplace is why Unilever is widely regarded as one of the few truly sustainable businesses in the world.

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3 Key Factors in Employee Incentives

Employee Incentives & Motivation

Found mostly in businesses that involve heavy sales, employee incentives can be a great way to motivate employees and increase sales. If businesses handle employee incentives in the right way, it could mean the difference between an average quarterly business report and a superior one that elevates the business' status. There is a right and a wrong way to introduce incentives to employees. These are the three key steps in implementation:

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Customer Service Apologies

Customer Service Best Practices Apologizing

Sometimes it is necessary to apologize. Apologies usually come after a mistake has been made. The idea of acknowledging that there is something to apologize for is off-putting to many businesses, but the fact is, mistakes sometimes happen. Whenever your company is dealing with customers who would like an issue addressed or have a complaint to make, an apology is a good place to start.

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Pros, Cons & Reminders When Upgrading Your Operating System

Operating System Technology Update

The operating system (OS) in your device is as vital to it as your blood is to you. Without an OS, any device is essentially just a shell. Every new device that you buy comes with an OS, usually the latest version from the manufacturer you have selected. When you get the device, you get the OS. That is the good news. The question marks start appearing at the same time as the little pop-up window in the corner of your screen that tells you it is time to upgrade your OS. Here are some of the pros and cons of moving to the latest version of your OS.

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5 Steps for Building a CMDB

Data Configuration Management

A Configuration Management Database (CMDB) is used to keep track of the different parts of an IT environment. Generally, CMDBs are convenient for modeling potential changes in IT, identifying where problems are occurring within an IT environment, and providing transparency for a company's system in case of audits or legal issues. A CMDB is like a big map of an IT environment and there are many things to consider when building the database. For more information, you can read our article on how a CMDB is helpful.

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How to Reduce Conflict Among Employees

Conflict Resolution

Conflicts between colleagues are inevitable. However, there are several measures to help avoid and mediate conflicts. In an interview, Kumud Kalia, former CIO of Direct Energy (now CIO at Akamai Technologies), details why conflicts arise and how to deal with existing and potential conflicts in the future.

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Case Studies in CSR: Patagonia

Patagonia

Founded in 1973 by entrepreneur and outdoor enthusiast, Yvon Chouinard, Patagonia is a privately held outdoor clothing company based in Ventura, CA. The company's CSR vision consists of two main components: environmental conservation and restoration. As stated in its website, Patagonia's mission is to "build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis." Upon further investigation, however, it is clear that this mission statement does not fully capture the intense breadth and depth at which these core environmental values are integrated into everything Patagonia does. The company's commitment to the environment goes above and beyond what is required by law, despite the fact that this imposes extra cost on its customers and puts the company at a competitive economic disadvantage. Here are some highlights of the company's efforts to steer the clothing industry in a more sustainable and responsible direction.

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The Giva Challenge: Giva Customers are Talking! San Jacinto Community College

San Jacinto Community College

One generally presumes businesses and corporations when they think of IT department support. However, IT support for colleges and universities in the U.S. is growing exponentially in light of the technological revolution.

One such example is San Jacinto Community College (SJC). Based in Pasadena, Texas, SJC serves approximately 30,000 credit students and 2,500 faculty and staff. The IT department has 115 employees supporting three campuses, a District office and several extension centers.

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The Giva Challenge: Giva Customers Are Talking! MetroHealth System

MetroHealth System

MetroHealth System, a hospital system providing quality care for over 175 years, has a history of constant growth and expansion. With humble beginnings in 1837 as the Cleveland, Ohio city infirmary, serving a population of 6,000 people, it experienced exponential growth with the arrival of the industrial revolution. Today, MetroHealth is one of the largest and most comprehensive public health systems in the country.

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