Giva Cloud Software Customer Testimonials

See how Giva helps customers reduce costs & increase customer satisfaction
LifePics Logo
"We have reduced consumer call times on average by 70%."
Doug Duggan
Director of Customer Service

Westway Group, Inc. Logo
"Using Giva, we estimate an 80% decrease in IT auditing costs for next year's public accounting firm audit. This translates into a significant savings in labor and hard dollar auditing costs for the company."
Peter Griffiths
IT Director
Westway Group, Inc.

Patient Care Technology Systems Logo
"The Giva reporting approach saves us a lot of time and money because the reports provide the right information and we do not have to purchase a separate reporting package."
Jim Kline
Director of Technology Group Operations
Patient Care Technology Systems

Russell Reynolds Associates Logo
"Giva eHelpDesk has proven to be reliable over the Internet and our international colleagues are well satisfied."
David Strumpf
Chief Technology Officer
Russell Reynolds Associates

Schulte Roth & Zabel LLP Logo
"Giva eHelpDesk has many pre-built reports ready for us to use, making it very easy for us to run reports hourly, daily, weekly, monthly, and on the fly in real time."
William McDonald
Schulte Roth & Zabel LLP

Danny L. Morse
Technology Support Manager
Schulte Roth & Zabel LLP

Sills Cummis & Gross P.C. Logo
"The dashboards, reports, charts, metrics, and overall ease of use of Giva's SaaS IT help desk convinced us to switch to Giva."
Steven Marks
Sills Cummis & Gross P.C.

iZ3D Logo
"Giva is one of the reasons that we were able to earn this outstanding customer service and support reputation."
Aaron Rapp
Customer Service Director

ContactWorks Logo
"Giva worked closely with our business development team to teach us how to customize Giva which helped us win new outsourcing contracts."
Tom Sultenfuss

Lisa Flournoy
Director of Quality & Program Management

The William and Flora Hewlett Foundation Logo
"With Giva eHelpDesk, the average time to close a call has decreased by 40 percent and first call resolution has increased by 45 percent."
Sally Lee
Information Services, Project Manager
The William and Flora Hewlett Foundation