Is your company's help desk up to date? Test your business with Giva's recent article 13 Ways to Develop Your Company's Help Desk Best Practices to find out what your company does well and what they can improve on.
A strong help desk is often the cornerstone of good customer service. Your company needs to be sure that its help desk is optimized and that your customers are getting the service they deserve. Giva's article suggests various tools and strategies for developing a help desk that satisfies your customers' needs.