Giva Blog Categories : Business

How to Open a Drug Rehab Center: 21 Things to Know

How to Start a Drug Rehab Center

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Drug rehab centers are big business, with over 15,00 facilities around the U.S. and 3.7 million people receiving treatment for drug and alcohol addiction. Many are filled to capacity, and many more are needed to meet the growing demand for rehab treatment.

Some of the most famous include the Hazelden Betty Ford Foundation, with 16 treatment centers nationwide. Drug and alcohol addiction can affect anyone; as much as society might not want to acknowledge it, this is a widespread nationwide epidemic.

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Before You Choose Behavioral or Mental Health Apps For Your Practice

Mental Health Apps

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More people than ever before are seeking treatment for mental health conditions.

One of the ways patients are doing this is through mental health apps. Some of the most popular on the market include Calm, Headspace, and Talkspace Online Therapy. Other apps are focusing on specific problems, such as Quit That! to help people break unhealthy habits and addictions.

eMoods is designed to help those with bipolar disorder track their moods. notOK is an app designed to prevent suicide. 

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Root Cause Analysis (RCA) and Asking the 5 'Whys'

Root Cause Analysis Asking the 5 Whys

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What's causing the recent influx of service tickets at your organization? Why are customers complaining about long wait times for a reply? Why are your customer service staff resigning regularly? Sometimes, persistent issues can be related to a product or service you offer. If you find yourself asking questions like this or fielding inquiries about faulty products with regularity, it might be time to conduct a root cause analysis. We'll dive deeper into what this process entails below, but it is important to determine problems beyond what they appear to be on the surface. 

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What is "Email Jail" in the Workplace and How "Zero Inbox" Can Set You Free

Workplace Email Jail and How Zero Inbox Can Set You Free

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Email is a communication tool meant to help organizations send important information and collaborate on projects. It's straightforward enough, but it doesn't do its job as effectively as people think. Here's why email is bad for workplace productivity and how you can transition toward more optimal communication methods.

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How to Reduce IT Help Desk Costs

Ways to Cut Help Desk Costs

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From fuel at the pumps to food at the grocery store, everything costs more these days. The reason? Inflation. According to data from the U.S. Labor Department and shared via the U.S. Inflation calculator, the country is experiencing an annual inflation rate of 8.3% for the 12 months leading up to April 2022. That is an astoundingly high number in comparison to previous years. In fact, it is the highest rate of inflation since 1982. The result? A trickle-down effect, meaning companies are incurring greater costs to bring in products, with these additional costs passed down to the consumer. 

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What Is Collaborative Email? Pros and Cons of Shared Inboxes, and Alternatives

Collaborative Email & Shared Inboxes

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When customer service or success teams are managing hundreds or thousands of customer queries every day, a collaborative inbox can be an advantage.

Instead of emails going to individual customer service agents and managers, everyone shares the same inbox. Working together collaborating to solve customer problems is a big advantage.

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6 Solutions to Challenging Customer Service Issues

6 Solutions to Challenging Customer Service Issues

Customer service, or customer support, is often seen as a cost center. Keeping your current customers happy costs money. But the cost of poor customer service impacts churn rates and reduces revenue. 

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Virtual Private Network (VPN) Pros and Cons for Business

VPN Pros and Cons for Business

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Virtual Private Networks (VPNs) were already popular amongst numerous organizations and sectors before the pandemic. Now, with remote and hybrid work so widespread, companies need to be even more conscious of the way they allow employees and contractors to access files and internal systems.  You may ask "Do VPN's really work?" Continue reading to find out.

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The Biggest Healthcare Challenges for 2022 (and Beyond)

Healthcare's Biggest Challenges

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The onset of the COVID-19 pandemic has driven the healthcare industry through several simultaneous changes and challenges. Record patient levels, hospital staff shortages, remote work, and HIPAA exemptions have all made appearances at one point or another. Healthcare organization CEOs and other management figures have dealt with many of these situations on the fly, without much warning. As we progress through 2022 and beyond, what should the industry expect from a change perspective? Continue reading to find out how you can stay ahead of the curve! 

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Recommended Best Books for DevOps, SaaS, ITIL and Other Tech and Leadership Enthusiasts

Best Tech Books Recommendations

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One of the top ways to promote self-improvement is through reading books. Often written by experts or those with knowledge in a particular field, they can be great resources when looking for fresh perspectives on existing or emerging technologies and trends. So, whether you're at work, at your local cafe, or home after a long day, kick back and relax by adding these technology-related books to your 2022 reading list.

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