Posted: July 7, 2010 9:27 AM
Categories: Insights For CIOs & IT Directors , Software as a Service-SaaS, Help Desk Best Practices
Categories: Insights For CIOs & IT Directors , Software as a Service-SaaS, Help Desk Best Practices
Easy-to-use Change Source Report-Giva eChangeManager
Like the Change Category Report, the Change Manager uses this report to obtain information about the departments requesting changes. This is useful for developing a long-term improvement strategy for individual departments. This report allows you to query by Department(s), Service Group(s), Priority(s), Scope(s), Change Category(s) and date range.
To learn more, view the eChangeManager demo!
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