Change Management & Ticketing & Incidents in Giva

See how Giva's Change Management tool integrates with Help Desk ticketing & IT incident requests.

Creating a ticket or incident and attaching an RFC is easy and quick:
In the RFC example below, you see that the help desk or IT service desk simply created a ticket or incident request. See the subject field. In the next screen you will see how an RFC is linked.
Giva is ITIL® aligned and HIPAA and SOX compliant.
Change Management Help Desk Ticket
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