Take a tour of the 7 easy eCustomerService quickstart steps.
Cloud Customer Service Software Quickstart Customize Notifications
Optionally Define the Email and Mobile Notifications Fields
This feature allows you to customize various e-mail notifications that are sent to customers and/or users. Most ticket notifications are completely configurable. You can also manage the ticket fields that are included in mobile alert notifications by selecting only the most relevant fields.
Request a Live Demo
Assess Your Needs
Try Giva's 30 Day Trial