Giva Author Ron Avignone
Increase your help desk and customer service knowledge and understanding from the writings of expert Ron Avignone
Ron Avignone
Ron Avignone has a career spanning 35 years in technology companies based in Silicon Valley. He writes frequently about customer experience and service issues and is a well-known authority for his keen insights. He has assisted many successful organizations to focus on deeply understanding unmet customer needs to build highly differentiated software products. He has also written about the impact of Artificial Intelligence (AI) in healthcare, highlighting how AI has triggered massive transformations.
Ron holds an MBA from the University of Chicago and is a patent co-inventor relating to gut microbiota, obesity, and type II diabetes. Ron is also an avid endurance athlete, vegan, and mindfulness advocate.